Be cautious · SMS and email

Unexpected delivery-payment links

A message claims a parcel is delayed and asks for a small payment through an unfamiliar page.

Warning signs

  • You were not expecting a delivery
  • The sender uses a shortened or misspelled link
  • The page requests more card or identity information than the payment needs

What to do

  1. Do not pay through the message link
  2. Check the order through the merchant or courier's official app
  3. Contact the courier using independently verified details
  4. Report the message as spam
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